/* 
   Helpdesk Dashboard Premium Crimson V2.0 
   Redesign focus: Consistency, Typography, Robust Layering
*/

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600&family=Outfit:wght@600;700&display=swap');

:root {
    --primary-red: #C0392B;
    --dark-red: #922B21;
    --primary-gradient: linear-gradient(135deg, #C0392B 0%, #8E44AD 100%);
    --slate-bg: #F4F7F6;
    --card-bg: #FFFFFF;
    --header-bg: #2C3E50;
    --text-main: #2C3E50;
    --text-muted: #7F8C8D;
    --card-shadow-hover: 0 12px 24px rgba(0,0,0,0.12);
    
    /* Strict Font Sizes */
    --fs-logo: 1.5rem;
    --fs-nav: 1rem;
    --fs-h1: 1.25rem;
    --fs-card-title: 1.1rem;
    --fs-body: 0.95rem;
    --fs-kpi: 2.2rem;
    --fs-label: 0.85rem;
}

body {
    font-family: 'Inter', sans-serif;
    background-color: var(--slate-bg);
    color: var(--text-main);
    margin: 0;
    padding: 0;
    font-size: var(--fs-body);
    -webkit-font-smoothing: antialiased;
}

h1, h2, h3, .navbar-brand {
    font-family: 'Outfit', sans-serif;
}

/* Navbar: Premium Gradient Redesign */
.navbar {
    background: var(--primary-gradient) !important;
    padding: 1rem 2.5rem !important;
    box-shadow: 0 4px 20px rgba(0,0,0,0.15);
    z-index: 2000;
    border-bottom: 1px solid rgba(255,255,255,0.1);
}

.premium-brand {
    text-shadow: 2px 2px 4px rgba(0,0,0,0.2);
    letter-spacing: 1px;
    background: linear-gradient(to right, #fff, #ddd);
    -webkit-background-clip: text;
    background-clip: text;
    -webkit-text-fill-color: transparent;
}

/* Dashboard Dropdown Styling */
.dashboard-dropdown .dropdown-toggle {
    background: rgba(255,255,255,0.15) !important;
    border: 1px solid rgba(255,255,255,0.2) !important;
    border-radius: 8px !important;
    padding: 0.6rem 1.4rem !important;
    font-weight: 600 !important;
    letter-spacing: 0.5px !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
}

.dashboard-dropdown .dropdown-toggle:hover {
    background: rgba(255,255,255,0.25) !important;
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0,0,0,0.1);
}

.dashboard-dropdown .dropdown-menu {
    border: none !important;
    border-radius: 12px !important;
    box-shadow: 0 15px 35px rgba(0,0,0,0.2) !important;
    padding: 0.8rem !important;
    min-width: 240px !important;
    background: #ffffff !important;
    overflow: hidden;
}

.dashboard-dropdown .dropdown-item {
    border-radius: 8px !important;
    padding: 0.7rem 1.2rem !important;
    font-weight: 500 !important;
    color: var(--text-main) !important;
    transition: all 0.2s !important;
    margin-bottom: 2px;
}

.dashboard-dropdown .dropdown-item:last-child {
    margin-bottom: 0;
}

.dashboard-dropdown .dropdown-item:hover {
    background: rgba(192, 57, 43, 0.08) !important;
    color: var(--primary-red) !important;
    transform: translateX(5px);
}

/* Action Bar / Header */
.action-bar {
    background: rgba(255, 255, 255, 0.85);
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
    padding: 1rem 2.5rem;
    border-bottom: 1px solid rgba(0,0,0,0.05);
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 2rem;
    box-shadow: 0 2px 15px rgba(0,0,0,0.03);
    position: sticky;
    top: 72px; /* Height of navbar */
    z-index: 1000;
}

.user-welcome {
    font-size: var(--fs-nav);
    font-weight: 600;
}

.status-badge {
    background: #e8f8f5;
    color: #27ae60;
    padding: 4px 12px;
    border-radius: 20px;
    font-size: 0.85rem;
    font-weight: 600;
    margin-left: 1rem;
}

/* Filters Component */
.filter-section {
    background: #fdfdfd;
    padding: 1.5rem 2.5rem;
    margin-bottom: 2rem;
    border-radius: 0; /* Full width feel */
    position: relative;
    z-index: 1500; /* Ensure dropdowns float over page content */
}

.filter-label {
    display: block;
    font-size: var(--fs-label);
    text-transform: uppercase;
    color: var(--text-muted);
    font-weight: 700;
    margin-bottom: 0.5rem;
    letter-spacing: 0.5px;
}

/* Robust Dropdown Fix */
.Select-menu-outer {
    z-index: 9999 !important;
    border-radius: 8px !important;
    box-shadow: 0 10px 25px rgba(0,0,0,0.15) !important;
}

.css-2b097c-container, .Select-control {
    border-radius: 8px !important;
    border: 1px solid #dcdcdc !important;
}

/* Page content needs to be below filters */
.page-content {
    padding: 0 2.5rem 3rem 2.5rem;
    z-index: 100;
    position: relative;
}

/* Premium Card System */
.dash-card {
    background: var(--card-bg);
    border: none;
    border-radius: 16px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.04);
    transition: transform 0.4s cubic-bezier(0.165, 0.84, 0.44, 1), box-shadow 0.4s cubic-bezier(0.165, 0.84, 0.44, 1);
    height: 100%;
    overflow: hidden;
}

.dash-card:hover {
    transform: translateY(-6px);
    box-shadow: var(--card-shadow-hover);
}

.dash-card-header {
    background: #f8faf9;
    padding: 1rem 1.25rem;
    border-bottom: 1px solid #f1f3f2;
    border-radius: 12px 12px 0 0;
    display: flex;
    align-items: center;
}

.dash-card-title {
    font-family: 'Outfit', sans-serif;
    font-size: var(--fs-card-title);
    font-weight: 600;
    color: var(--text-main);
}

.dash-card-body {
    padding: 1.25rem;
}

/* KPI Styles */
.kpi-value {
    font-family: 'Outfit', sans-serif;
    font-size: var(--fs-kpi);
    font-weight: 700;
    margin: 0;
}

.text-crimson { color: var(--primary-red); }

.text-gradient {
    background: var(--primary-gradient);
    -webkit-background-clip: text;
    background-clip: text;
    -webkit-text-fill-color: transparent;
    display: inline-block;
}

/* Buttons */
.btn-reset {
    background: white;
    border: 1.5px solid var(--primary-red);
    color: var(--primary-red);
    font-weight: 600;
    padding: 0.5rem 1.4rem;
    border-radius: 10px;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    box-shadow: 0 2px 8px rgba(192, 57, 43, 0.1);
    cursor: pointer;
}

.btn-reset:hover {
    background: var(--primary-red);
    color: white;
    transform: translateY(-2px);
    box-shadow: 0 5px 15px rgba(192, 57, 43, 0.25);
}

.btn-reset:active {
    transform: translateY(0);
}